The products sold on this website are consumables and items for personal and private use. In order to protect the interests of you and other consumers, we will not be able to return or exchange purchased toys and products unless the products are obviously defective. Please read the relevant text introduction carefully before purchasing. If you have any questions, please contact us in time and we will warmly serve you. If you have any questions about the quality of the product or how to use the product, please contact our customer service staff directly for answers.
What if the item is obviously defective?
If you find an item with obvious defects within 7 days after purchase, such as obvious cracks, no reaction, or failure to vibrate, please take photos or videos and send them to us in time. After our verification, if it is confirmed to be a product defect, we will inspect it. We will reissue new products. If the product is damaged due to the buyer’s personal reasons, we cannot return or exchange it.
Please contact us through the customer service link in the lower right corner. Since the items sold are private items, all returns will be destroyed and will never be repackaged for resale.
